Enchantment: Guy Kawasaki’s Guide to Success
By Maria Popova
Why is it that we caress our iPhones so tenderly? What is it about putting on a pair of Nikes that makes us run faster and jump higher? How come merely seeing Facebook’s blue logo gives us a rush of connectedness and belonging? Business guru Guy Kawasaki may be equally celebrated and reviled for his unique brand of media entrepreneurship, but one thing is certain: The former Chief Evangelist at Apple knows a thing or two about stirring passion and building cults around it. That’s precisely what he captures in his new book, Enchantment: The Art of Changing Hearts, Minds, and Actions — an essential handbook for making ideas resonate, sitting at the intersection of business, creativity and persuasion.
It causes voluntary change of hearts and minds and therefore actions. It is more than manipulating people to help you get your way. It transforms situations and relationships. It converts hostility into civility. It reshapes civility into affinity. It changes skeptics and cynics into believers.” ~ Guy Kawasaki
Kawasaki offers a thoughtful guide to transforming both personal and professional interactions from transactional what’s-in-it-for-me’s into lasting, trusting, meaningful connections. Ultimately, he makes a case for what we all intuitively believe — that success is the product of, above all, being a good person — but wraps this ethos in grounded case studies and examples from some of the world’s most passion-driven brands.
Enchantment of others, or yourself, is a process, not an event. It’s like fitness: you don’t stay fit without continuous effort. Maybe it’s an Asian thing: simple to learn but a lifetime to master. The best way to keep yourself enchanted is to enjoy the process. We had a saying in the Macintosh Division: “The journey is the reward.” If you can embrace this attitude, you’ll be enchanted and enchant others for a long, long time.” ~ Guy Kawasaki
We couldn’t help but find Kawasaki’s thinking remarkably similar to the ethos of Polaroid inventor Edwin Land circa 1942, perhaps bespeaking an essential ingredient of entrepreneurship.
The 99% has an excellent interview with Kawasaki. Still not convinced you actually need to read it? Take Guy’s Realistic Enchantment Aptitude Test — a 23-question self-exam that tests just how masterful your enchantment skills are and where you may need help.
The pillars of enchantment are likeability, trustworthiness, and greatness. Greatness refers to the quality of your product, service, idea — in other words, your cause. Sharing your dream is a key part of enchantment.” ~ Guy Kawasaki
Published March 17, 2011